Refund policy

Refund policy for Freshgrove

At Freshgrove, we strive to ensure transparency and satisfaction with every type of purchase. As all of our items sold on our platform are Pre-owned, used, or sold directly by individual sellers or suppliers, We do not offer refunds under any circumstances.

All Sales are Final

Once a Purchase is completed, it is Considered final. We encourage for all buyers to:

• Carefully review product descriptions, photos, and seller information before making a purchase.

• Contact the seller directly through the platform with any questions about the item before finalizing the transaction.

 

Product Resolutions

If any issues are encountered with a transaction (e.g, an item is not described or received) you may be eligible for a resolution under our Buyer protection program. Please contact our support at Vintagedresellls@gmail.com for any guidance on a issue.

Exceptions

While refunds are not offered, we remain committed to addressing any concerns. If you believe there has been a significant issue with your order, please reach out to us immediately, and we’ll work to assist you.

Thank you for choosing Vintaged Resells. Your Trust and Understanding are and will be greatly appreciated.